Why Choose An insurance Company That Costs More?-Want Better Service or Better pricing?
When it comes to insurance, its something we all need. Before choosing the right one, we will look at many factors. We most likely are going to look at solid ratings, quality of customer service, good reviews, affordable premiums, multi-policy discounts, and convenience. The Question is…
Would you pay more for better customer service?
A recent survey indicated that 68% would pay more to the company that provides great service, 33% would pay 1-9% more, 27% would pay 10-20% more and 8% would be willing to pay over over 20% more if the service was great!
Customers now love personalized service, fast problem solving and love to hear from an actual person on the phone lines instead of the IVR (Interactive Voice Response).
Its very simple, when a insurance company shows that their customers are valued, they will have a stronger emotional connection to your company and they wont mind paying more for your services.
Liability insurance for your vehicle protects the other driver’s and the people in their vehicle for bodily injuries and property damage if you are deemed at fault in an accident. The amount of payout would be determined by the limits you have on your policy.
If I’m driving someone else’s car and get in an accident, whose insurance is primary?
The driver who is at fault is the Primary source of insurance, the insured’s vehicle insurance is secondary. In example, If someone was to borrow your vehicle and they got into an accident, their liablity auto insurance would take precedence. If they did not have auto insurance, and your policy had permissive use, then your policy would be secondary. This is liability only, not full coverage.