Why Does My Insurance Go Up?

I called today to see if I could set up an agent with progressive through A Plus insurance. I was met with a happy greeting from Alexis who helped me extraordinarily!! She was quick, efficient, and extremely comfortable to talk to and ask questions with. This is my first time getting car insurance on my own, I also deal with anxiety, and had many questions that Alexis was happy to answer in a way that my “rookie” brain was able to understand. I have spoken with many insurance companies before following through with progressive and Alexis was the first person to not make me feel dumb (for lack of better wording). It is extremely hard as someone with anxiety to find comfort in talking to strangers and Alexis was a breath of relief. I am deeply considering re-routing agents through A Plus Insurance purely because of the comfort I felt speaking with Alexis. As a customer service agent, she is a great representation of the kindness and understanding that would be given to clientele from the rest of the company. She is an absolute staple of this branch and cannot say enough wonderful things about her. Thank you, Alexis!!

Crystal was amazing she got me all set up and going with my insurance. She made it so simple and easy, and explained things I was unsure on so I knew exactly what I was signing up for. I highly recommend this company. They are amazing, thank you !

Marlon,was very helpful and quick. His Politeness was Appreciated.

Always trust this insurance

Bundling saved me money Notes: Bundled both auto and Renters owners insurance, discounted rates on both policies. Multiple vehicles insurance 2010 Toyota, 2007 Mazda, 2004 Honda, with 2 drivers. Easy, quick and affordable with immediate insurance card.

Excellent customer service and stayed in contact with me through the whole process,loved it it was an excellent experience as far as buying car insurance

Very Professional and got the job done quick! I worked with Marlon Moss. Thank you for the great service.

17 minutes to secure new motorcycle policy, considerably less than my previous one. Marion did great job, thanks !

Crystal has been absolutely been great! I had such a bad times calling insurance companies but Crystal made it so easy with her polite manners and vast knowledge and if course saving me a great deal of money! Highly recommend!!

My Agent Jola was unbelievable. Her assistance and communication was second to none. She managed my unusual circumstances and had the perfect solution. Thanks so much. You're the best.

Thanks so much! Jola excellent work!

Very helpful staff and great customer service.

Lauren was a great help thanks

Great experience. Marlon found me a Great price for my car.

Was very nice and did good at explaining everything to me and was fast and efficient

Alexandra was stellar! Being able to communicate over text was super convenient for me and she answered all my questions in great detail and did everything possible to save me money on my car insurance! Would highly recommend.

These people always take the time to care for my needs. I am glad I have found them. I think it's been 10 years now

Crystal is awesome!

Customer service was outstanding

Did a great job switching company’s had all my information ready and was fast thank you.

Policy Notes: One driver for a 2006 Subaru Outback, liability only with proof of prior insurance discount applied - Previous insurance Bristol West - switched to Mendota Other products offered: Renters insurance and ATV Insurance.

I love Jola! She’s has helped me many times!

Alexandria was the most Pleasant and polite person that I've ever spoke to on the phone I give her five thumbs up she said she don't even doing the job for 4 months I told her she acts like she's been doing the job for at least 5 years experience y'all should definitely think about her for Future boss

Price was cool but the insurance I received is laughable. Had random peoples name on it as insured drivers and it also had my name but I was listed as a non eligible driver on my ID card and 123 years old! I called and inquired and they said it's fine when it's not. I called and attempted to cancel my policy before being charged and they told me they were busy and they'd contact me later that day. Not a single call or form of communication was made and I have been charged for insurance I no longer need and will be charging back. The company isn't a insurance company it's a insurance broker don't get deceived.

Crystal went above and beyond for me! She spent nearly an entire day finding me a better car insurance rate. I have never had an insurance agent spend HOURS and care as much as Cyrstal did. I would recommend A+ insurance to anyone looking for an agent that truly cares, especially if you are "high risk." Thank you Crystal for spending hours helping me find a way to save money!!!