Travelers Insurance Company
Reliable Coverage from a Trusted Leader in Property and Casualty Insurance
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Overview of Travelers Insurance Company
Company History and Strength
Founded in 1864, Travelers Insurance Company is a leading U.S. provider of property and casualty insurance, serving over 30,000 employees and 15,000 agents nationwide. It ranks as the second-largest commercial P&C writer and sixth-largest personal insurer. With a Superior financial strength rating from A.M. Best, Travelers ensures reliable claims payment and innovative risk solutions.
Coverage Offerings
Travelers offers personal lines like auto and homeowners, plus business insurance including general liability and workers’ comp. Unique features include customizable policies and discounts for bundling. It’s available in 42 states, excluding Hawaii and Michigan, with strong digital tools for quoting.
Customer Experience
Travelers earns high marks for customer satisfaction, with a C grade in the 2025 CRASH Network Report Card. It excels in claims handling through in-network repair shops. A Plus Insurance partners with Travelers for competitive rates and personalized service.
Frequently Asked Questions
What is Travelers Insurance Company?
Travelers Insurance Company, founded in 1864, is a leading property and casualty insurer offering auto, home, and business coverage. It ranks second in commercial P&C and sixth in personal insurance nationwide. With a Superior A.M. Best rating, it ensures reliable protection through 15,000 agents.
Where does Travelers Insurance operate?
Travelers operates in 42 U.S. states, excluding Hawaii and Michigan, plus Canada, the UK, and Ireland. It serves millions through a vast agent network. Coverage is tailored for diverse regional needs.
What is Travelers’ financial strength rating?
Travelers holds a Superior A.M. Best rating, reflecting its ability to pay claims consistently. It’s a component of the Dow Jones Industrial Average, a rare feat for insurers. This ensures policyholder confidence across products.
How does Travelers rank in customer satisfaction?
Travelers earns a C grade in the 2025 CRASH Network Report Card, ranking 72nd for claims efficiency. It scores well in J.D. Power surveys for service. Customers value its streamlined claims process.
What auto insurance does Travelers offer?
Travelers provides liability, collision, and comprehensive auto coverage, meeting state minimums. Optional add-ons include roadside assistance and gap insurance. Policies are customizable for urban or rural drivers.
How much does Travelers auto insurance cost?
Average auto premiums are $1,539 annually for full coverage, varying by state and driver profile. Discounts lower costs for safe drivers. Compare via quote tools for accurate rates.
What discounts does Travelers offer for auto insurance?
Travelers offers safe driver, multi-policy, and hybrid vehicle discounts up to 10 percent. Good student and new car discounts apply for eligible drivers. Explore discount options for maximum savings.
Does Travelers cover rental cars?
Travelers auto policies extend liability to rentals, with optional collision and comprehensive coverage. Rental agency waivers add extra protection. Always confirm coverage before renting.
What homeowners insurance does Travelers offer?
Travelers covers dwelling, personal property, and liability, with optional flood and earthquake add-ons. Average premiums are $1,200 yearly, varying by region. Customize for risks like hail in Texas.
What business insurance does Travelers provide?
Travelers offers general liability, workers’ compensation, and commercial auto for businesses. Specialty lines include cyber and professional liability. Tailored solutions fit industries from retail to construction.
How much is Travelers business insurance?
Commercial auto averages $1,500 annually, while general liability starts at $500. Costs depend on business size and risk. Get quotes via online tools for precision.
What discounts are available for Travelers business insurance?
Multi-policy and safety program discounts save up to 15 percent. Industry-specific perks apply for low-risk businesses. Consult agents for tailored savings.
Does Travelers offer cyber insurance?
Travelers provides cyber liability coverage for data breaches and business interruptions. It includes legal fees and recovery costs. Essential for businesses reliant on digital operations.
How does Travelers handle auto insurance claims?
Travelers offers 24/7 claims reporting with adjusters assessing damage within days. In-network repair shops expedite auto repairs. Most claims settle within 30 days.
How are Travelers’ home insurance claims processed?
Home claims are filed online or via agents, with adjusters inspecting within 7–14 days. Payouts cover dwelling and property damage. Document thoroughly for faster resolution.
What is Travelers’ claims satisfaction rating?
Travelers scores 3/5 in J.D. Power claims satisfaction, above average for ease of process. In-network shops enhance efficiency. Use guides for smooth filing.
What if Travelers denies my claim?
Appeal with additional evidence or contact your state’s insurance department. Travelers provides denial explanations. Persistence often resolves disputes successfully.
Does Travelers offer a mobile app for claims?
Yes, the Travelers app supports photo uploads, claim tracking, and roadside assistance. It’s available for iOS and Android. Enhances convenience for policyholders nationwide.
How does Travelers’ customer service rate?
Travelers scores 3.5/5 in J.D. Power surveys, excelling in digital tools and agent support. 24/7 service ensures accessibility. Customers praise quick response times.
Can I get instant quotes from Travelers?
Travelers’ website offers instant auto and home quotes. Agents assist for complex needs like business policies. Compare with other providers for best rates.
Does Travelers provide roadside assistance?
Yes, roadside assistance is included in many auto policies or added for $10–$20 monthly. Covers towing, lockouts, and fuel delivery. Available across all service areas.
Does Travelers offer renters insurance?
Yes, renters insurance covers personal property and liability, averaging $15–$30 monthly. It protects against theft and damage. Ideal for urban renters in states like Colorado.
What about Travelers umbrella insurance?
Travelers offers umbrella policies starting at $1 million, covering liability beyond auto or home limits. It protects assets from lawsuits. Affordable add-on for high-net-worth individuals.
Does Travelers insure high-risk drivers?
Travelers offers coverage for high-risk drivers, including SR-22 filings in states like Ohio. Rates may be higher due to violations. Agents tailor solutions for compliance.
Can Travelers cover specialty vehicles?
Travelers insures RVs, boats, and motorcycles with tailored policies. Coverage includes liability and physical damage. Get quotes for recreational vehicles via specialty plans.
Why choose Travelers Insurance Company?
Travelers combines competitive rates, strong financial stability, and customizable coverage. Its 160-year legacy ensures reliability across personal and business lines. Ideal for those seeking trusted, comprehensive protection.
How often should I review Travelers policies?
Review annually or after major life changes like moving or adding vehicles. Market shifts can yield savings up to 15 percent. Use resources to stay informed.
Why work with an agent for Travelers insurance?
Agents offer personalized advice, navigating complex risks and discounts. They outperform online tools for tailored solutions. A Plus Insurance ensures seamless Travelers policy setup.
Travelers Insurance Company Comparison
Compare Travelers to top competitors for key coverages. Rates are averages for a 40-year-old driver/homeowner as of 2025.
Provider | Auto (Annual) | Home (Annual) | Customer Rating |
---|---|---|---|
Travelers | $1,539 | $1,200 | 3.5/5 |
State Farm | $1,428 | $1,100 | 4.0/5 |
GEICO | $1,259 | N/A | 4.1/5 |
Service Area
Travelers Insurance Company Guide
Travelers Insurance Company, established in 1864, is a trusted leader in property and casualty insurance, offering auto, home, and business coverage across 42 U.S. states. As the second-largest commercial P&C writer and sixth-largest personal insurer, it serves millions with a Superior A.M. Best rating. A Plus Insurance partners with Travelers to deliver competitive rates and tailored solutions for diverse needs.
Auto insurance averages $1,539 annually, covering liability, collision, and comprehensive for risks like urban theft in Ohio. Homeowners policies at $1,200 protect against storms and fire, with optional flood coverage. Business insurance, including general liability and workers’ comp, starts at $500, supporting industries from retail to tech. Discounts for bundling or safe driving save up to 13 percent.
Travelers’ digital tools, like its mobile app, streamline quotes and claims, earning a 3.5/5 J.D. Power rating. The 2025 CRASH Network gives it a C grade for efficient claims via in-network shops. Excluding Hawaii and Michigan, Travelers covers diverse risks, from coastal hurricanes to inland snow. Specialty options like RV and cyber insurance add flexibility.
With 30,000 employees and 15,000 agents, Travelers emphasizes customer focus and community engagement. Annual policy reviews capture savings from market shifts. Events like safety expos highlight the need for robust coverage. Explore Travelers options for personalized protection.
In summary, Travelers Insurance Company blends affordability, reliability, and innovation. From personal to commercial lines, it safeguards assets effectively. Contact A Plus Insurance for Travelers quotes fitting your lifestyle.
Last Updated on by Shawn Christie